A great place to work and grow
Why work at iQ Credit Union?
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Medical, dental and vision
Enjoy comprehensive healthcare benefits with uniQue offerings like orthodontia for all ages, discounts on hearing aids, and savings reimbursement for laser vision correction. Employee-only medical coverage starts at $25 per month, with contributions increasing based on the coverage tier selected and the number of dependents enrolled.
Retirement
We're here to help navigate your retirement journey. iQ provides up to a 6% match when you participate in the plan. Additionally, you can enjoy financial planning services through our skilled Investment Services team.
Paid time off
We know the importance of work-life balance. Our paid time off benefits include:
• Vacation Time
• Sick Time
• 11 Paid Holidays
• Volunteer Hours
• Wellness Hours
• Bereavement (including pet bereavement)
Employee Assistance Program (EAP)
Prioritize your well-being with our free and confidential Employee Assistance Program (EAP) through Revive. Access counseling services for a wide range of personal and professional challenges, including relationship issues, stress management, community resources, mental health, addiction, and legal or financial advice.
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Education assistance
Invest in your future with our education support programs:
• Student Loan Repayment Match – We match up to a $100 per month to help you pay off your student loans faster.
• Education Reimbursement – Receive tuition and book reimbursement for accredited undergraduate, graduate, and degree programs, as well as other job-related courses or certification programs.
Employee loan discounts
Unlock savings with exclusive discounts on a wide range of financial products, including Home Equity Loans, Vehicle and Personal Loans (non-real estate), and various auto protection plans.
Annual bonus potential
When iQ thrives, so do you. Our annual bonus directly ties to our strategic goals and overall success of the year. Your contribution counts, and the bonus reflects our collective achievements throughout the year.
Income protection
Eligible employees are automatically enrolled in a basic life insurance and long-term disability plan. We also offer voluntary benefits such as spouse and child life insurance and supplemental Accident and Cancer insurance.
iQ Match Program
Make a bigger impact on your community with our iQ Match program. Donate to a nonprofit organization, and we'll match your donation, up to $100 each calendar year.
Language pay differential
Employees in member-facing positions who demonstrate fluency in American Sign Language (ASL), Russian, or Spanish can earn an additional $1 per hour, applied to regularly scheduled hours worked.
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People first approach
We offer flexible, hybrid & fully remote work schedules. At iQ, we aim to create a work environment that supports your needs, embraces flexibility and prioritizes employee well-being. Eligible positions have access to flexible schedule arrangements and/or a remote (hybrid) work model.
Wellness
We're designed to nurture a strong sense of belonging and community. Experience a diverse range of events including book clubs, hiking challenges, running events, yoga sessions, bowling, and more! Our wellness program is not just about fitness; it's a holistic approach to well-being bringing our employees together in meaningful and enjoyable ways.
Fitness
Elevate your well-being with exclusive access to our on-site fitness center located at our Lending Center.Receive up to a $50 reimbursement for a Fitbit tracker to help you stay on course with your fitness aspirations.
Celebrating employees
Experience recognition for a job well done through our Employee Recognition & Rewards Program. Your achievements translate into meaningful rewards using our online rewards platform. We also offer performance rewards, including merit increases, promotional increases, developmental opportunities, and milestone rewards.
Engage with impact
Serve on one of our dynamic committees, such as the Wellness or Inclusion and Belonging Committee! These opportunities not only empower you with a voice within our organization but also offer a platform to cultivate valuable skills. You'll forge meaningful connections across the Credit Union and within the community, fostering a collaborative and inclusive workplace.
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Formal shadow program
Explore various career paths within iQ through our open-to-all Department Shadow Program. Gain insights across roles and departments, discovering new skills and potential directions for your career. We're dedicated to supporting you in your professional journey!
Performance reviews
Stay connected and communicate openly with your managers. Experience a structured review each quarter, ensuring continuous feedback to support your ongoing development.
Internal career opportunities
We believe in promoting from within! Enjoy a wide range of skill development opportunities, explore structured career paths, and take advantage of a library of virtual learning courses through our Learning Management System.
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Casey VanDaam, Enterprise Applications Specialist II
"The best memories I have about iQ are about the people who work here. I have an overabundance of amazing memories with my co-workers who are now my work family. I can’t imagine working anywhere else. The people are one-in-a-million and make every day exciting, fun, and fulfilling. iQ is a place for people to come and feel comfortable asking questions about finances and getting answers that are in the best benefit for them. iQ is a place that educates our members, non-members, and students about budgeting, credit, and investing. Want to bank somewhere that isn’t stuffy? Somewhere that brings life, humor, and comfort all while getting the job done right? That’s us. I think the plaid says it all."
Chelsea Houston, Member Advisor III
I tell people all the time that I couldn't ask for a better employer. A lot of places do not truly care about their employee's wellbeing and work-life balance, but iQ does a great job at making sure we are valued; our benefits are extremely competitive, we have plentiful vacation and wellbeing time, and -for those of us who are in the sales front of things- we aren't being pressured to make a sale no matter what, we make sure it actually makes sense for our member. We build great relationships internally and externally and are very involved in the community. I love the CTO opportunities we have helping with local non-profits as well as the annual toy drive.
Not only do we feel great here, but we also DO great. We have room for advancement and if you have the drive, you will make it far as there are so many training opportunities and levels to each position. There are member facing and back-office positions as well as work from home, it really is all encompassing. The coaching sessions are productive and managers are always making sure they get your honest feedback of what they can improve on as well."Nathaniel Branstetter, Member Service Representative II
“They say often that you get a work place family but here it really feels that way. We look out for each other and the growth opportunities are always abundant. It is so nice to work somewhere that looks out for me and makes me feel like I make a difference. 10/10 recommend and am happy to see where my journey takes me.”
Holly Mitchell, Organizational Development Specialist
"From the moment I joined, I was welcomed by warm, smiling faces that made me feel instantly at home.
My first manager played a pivotal role in my growth. Her unwavering support and encouragement helped me break out of my shell and realize my full potential. She pushed me to aim higher—not for the sake of metrics, but because she genuinely believed in me. Thanks to her guidance, I even broke a few company records, and my confidence soared.
That growth inspired me to take on a new challenge in the Organizational Development department. Today, I continue to grow in new and exciting ways. My managers trust me to make meaningful decisions and contribute to impactful changes across the credit union.
At iQ, I’ve found not just a job, but a community. I’ve never been happier—surrounded by encouragement, trust, and a culture free of drama. I truly love working here."Stefanie Havasy, Organizational Development Specialist
"We are #inclusive in every sense of the word. Coming from the service industry, I was blown away by how welcoming and supportive the team is. People genuinely want to see each other succeed, especially those who are new. Our culture is centered around wellness—financial, physical, mental, and emotional. iQ doesn’t just talk about wellness; they take real steps to support it through services and events that help us recharge and stay balanced."
Cece Reyes, Insurance Sales Agent
"Joining InsureQ has been one of the best career moves I’ve made. Since starting in May (2025), I’ve been surrounded by a team that’s not only knowledgeable but also genuinely supportive. Every day I feel encouraged to learn, improve, and make a real difference for our members. It’s a place where hard work is recognized and teamwork truly thrives. I’ve been impressed by how collaborative and member-focused the environment is. The support from leadership and my peers has helped me grow as a sales agent and stay motivated to provide the best service possible."
McKenzie Holroyd, Member Advisor Rover
"iQ’s culture is unique because everyone on the iQ Team truly cares. We build strong relationships with our members and each other, and we work hard to create a positive, supportive environment. Our leaders believe in their employees and invest in our growth and success. We take a member-focused approach and adapt our products and services to keep up with our members’ expectations. We also host fun educational events to help people make smart financial choices. We love giving back to our communities by volunteering, hosting community events, walking in parades, and showing off our signature PLAID. At iQ, you’re not just part of a credit union, you’re part of something bigger. "
Lailah Berry, Member Service Representative
"iQ is an amazing place to work! My experience has been transformative. Everyone is so helpful and willing to show you how to succeed. From onboarding to coaching session, 1 on 1s, classes and shadow programs you can always learn and grow here. Everyone loves where they work and they are excited to come in each day. The benefits have changed my life, and I know this is where I want to be and make an impact on the city of Vancouver through iQ!"
Keiana Al-Essa, Member Advisor II
Working at iQ Credit Union has been an incredibly rewarding experience because it has empowered me to make a meaningful difference in our members' lives every day. I've grown professionally by learning to look beyond transactions and truly advocate for each member's unique financial needs, helping connect them with solutions that support their goals and long-term success. iQ's culture of collaboration, trust, and continuous development has inspired me to build stronger relationships, grow my confidence, and serve with purpose. Being part of an organization that genuinely puts people first has reinforced my passion for helping others and motivates me to continue making a positive impact for our members and our community.
Language Differential Benefit
Employees in member-facing positions who demonstrate fluency in American Sign Language (ASL), Russian or Spanish can earn an additional $1 per hour, applied to regularly scheduled hours worked.
Join Our Team
Find a career that makes a difference in your community.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, familial status, religion, sex, sexual orientation, gender identity, age, marital status, former or current service member status, disability, or any other protected status.
iQ Credit Union is committed to providing an inclusive and accessible work environment for all individuals. Our recruiting process typically involves submitting an application, uploading a resume, completing a phone interview, interviewing on-site or virtually with a hiring manager or attending a group interview, and possibly completing a work sample. If you require reasonable accommodation at any stage of the recruitment process, including application submission, interviewing, or participation in the employee selection process, please direct your inquiries to careerfeedback@iQcu.com, which will email a member of iQ's Human Resources team. We will make every effort to accommodate your needs.