Contact Us

How can we help?

Have a general question? Send us an inquiry! Please don't include account numbers or other sensitive information. Prefer to do your banking in your native language? Let us know. Free interpretation available for everyone over the phone and in branches.

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    Support Hours

    • Phone: 1-800-247-4364
    • Mon – Fri | 8am – 6pm
    • Saturday | 9:30am - 2pm
    • Sunday | Closed

  • Institution

    Mailing Address

    • iQ Credit Union
    • PO Box 1739
    • Vancouver, WA 98668-1739

FAQ's

Is this inquiry regarding secure information such as lost or stolen credit cards, account information or other private information?

This form is not a secure method to communicate this information. Please contact 800.247.4364.

Is your inquiry regarding Online Banking?

Note: For security purposes, we are unable to provide online banking support through this website, please give us a call at 360.695.3441.

In order to more quickly answer your Digital Branch questions, please refer to https://www.iqcu.com/digital-branch for interactive troubleshooting guides and FAQ's.

Would you like assistance applying for our products or services over the phone or with a past due loan or negative account?