All iQ branches and the Member Contact Center will be closed Monday, May 25, 2020, for Memorial Day.

How can we help?

Have a general question? Send us an inquiry! Please don't include account numbers or other sensitive information. 


Support Hours


  • Mon – Fri | 8am – 6pm
  • Saturday | 9:30am - 2pm
  • Sunday | Closed


Mailing Address

iQ Credit Union

PO Box 1739, Vancouver WA 98668-1739

This form is not a secure method to communicate this information. Please contact 360.695.3441 or 800.247.4364.

Note: For security purposes, we are unable to provide online banking support through this website, please give us a call at 360.695.3441.

In order to more quickly answer your Digital Branch questions, please refer to for interactive troubleshooting guides and FAQ's.