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How can we help?

Have a general question? Send us an inquiry! Please don't include account numbers or other sensitive information. Prefer to do your banking in your native language? Let us know. Free interpretation available for everyone over the phone and in branches.

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    Support Hours

    • Phone: 1-800-247-4364
    • Mon – Fri | 8am – 6pm
    • Saturday | 9:30am - 2pm
    • Sunday | Closed

  • Institution

    Mailing Address

    • iQ Credit Union
    • PO Box 1739
    • Vancouver, WA 98668-1739

FAQ's

Is this inquiry regarding secure information such as lost or stolen credit cards, account information or other private information?

This form is not a secure method to communicate this information. Please contact 800.247.4364.

Is your inquiry regarding Online Banking?

Note: For security purposes, we are unable to provide online banking support through this website, please give us a call at 360.695.3441.

In order to more quickly answer your Digital Branch questions, please refer to https://www.iqcu.com/digital-branch for interactive troubleshooting guides and FAQ's.

Would you like assistance applying for our products or services over the phone or with a past due loan or negative account?

 

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© 2025 iQ Credit Union

If you use links provided on this iQ Credit Union website to third-party Internet sites and services, you acknowledge that you are leaving iQ Credit Union's website and are going to a website that is not operated by the credit union. iQ Credit Union is not responsible for the content or availability of linked sites. iQ Credit Union does not represent either the third party or the member if you enter into a transaction; and privacy and security policies may differ from those practiced by the credit union.

iQ, iQ Credit Union, iQcu, Financial Intelligence Pays Off, Intelligent Checking, CashCamp, and certain logo depictions used herein are service marks or registered service marks of iQ Credit Union.

iQ Credit Union claims and reserves all rights in the foregoing marks and in all other marks owned by iQ Credit Union depicted herein.  All marks not owned by iQ Credit Union that appear herein are the property of their respective owners who may or may not be affiliated with, connected to, or sponsored by iQ Credit Union.