RECENT SCAMS

Protect yourself from the latest security threats.

We’ve pulled together information on the latest scams and fraud attempts to help you stay alert and protect what’s yours.

Man wearing mask for COVID-19 IQ Credit Union

COVID-19 Scams

Since the pandemic began, we’ve started seeing COVID-19-related scams, from information being stolen from vaccine cards to fake stimulus checks.

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Tips for Building Up Your Savings Account on a Small Salary

Phishing Scams

Phishing emails and phone calls from spoof numbers are becoming increasingly common as scammers come up with ways to pass off as trusted organizations.

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Social Scam Alert - IQ Credit Union

Fraud Alert Scams

Similar to other fraud alert scams, some of our iQ customers have received calls on spoof numbers that match ours, with callers falsely identifying themselves as the iQ Fraud Department.

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Tax-Related Scams

If you receive a phone call from “the IRS” that doesn’t seem quite right, it may be a tax-related scam in an attempt to get your banking information.

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Online Purchase Scams

Ever purchased something from an online shop only to never actually receive it? Scammers are now creating fake e-commerce stores to swindle consumers.

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Cryptocurrency Scams

As cryptocurrency grows in popularity, more scams pop up, often involving fake prizes, contests, giveaways, or early investment opportunities.

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Text Scams

As a reminder, we will never ask you to click a link or share account info through a text message.

CYBERSECURITY & ONLINE BANKING SAFETY TIPS

Increase your online banking safety IQ.

Put the right checks and balances in place to stay secure online and learn helpful tips and best practices to protect your online bank accounts.

 

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    Don’t Trust Public Networks

    Avoid accessing your account from a shared computer or over an unsecured or public Wi-Fi network that’s easy to hack.

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    Keep Your Software Up to Date

    Make sure to update your computer software regularly to ensure you have the best protection in place to protect against emerging threats.

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    Use Antimalware Software

    One of the best ways to protect yourself from cybersecurity threats is by using antivirus and antimalware software from a reliable company.

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    Securely Monitor Your Account

    One of the best and easiest ways to prevent fraud is to review your account online and look for any unusual activity or unauthorized transactions.

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    Change Your Passwords Often

    Change your online credentials often and consider investing in a password manager tool such as LastPass to protect your accounts.

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    Customize Reminders and Alerts

    Receive digital alerts on your account balance, get reminders about upcoming bills, and monitor suspicious transactions.

COMMONLY ASKED QUESTIONS

Curiosity is the beginning of adventure

We’ve unearthed some commonly asked questions about Web Security. If you have an inquisitive mind as well, you may find a few answers here.

Common Security FAQ's

1. How can I avoid getting scammed?

The best way to avoid online scams is to use common sense and be cautious about where you share personal information. If you receive a request for personal information, think carefully before responding—even if it looks legitimate.

2. How can I secure my bank account?

You can secure your bank account by monitoring your transactions, setting up custom alerts, changing your password often, safeguarding your physical card, and being mindful of where you share your private information.

3. What should I do if I’m the victim of a scam?

If you suspect you’re the victim of an online scam, change your account passwords, contact us (or whoever you bank with), and report the scam to the FTC. You may also opt to freeze your credit to be as proactive as possible.

4. Where can I learn more about recent scams?

A number of credible agencies offer online resources to help consumers protect themselves from scams, such as FTC Scam Alerts and the BBB Scam Tracker. You can also subscribe to the iQ blog for regular updates.

5. Am I considered at high risk of being scammed?

Although older adults often fall prey to scams, these days nearly everyone is at risk in some way, shape, or form. That’s why it’s important to be diligent about your online security as well as any common or recent scams.

6. How did scammers get my personal information?

There are a number of ways scammers can access your personal information, from credit card skimming and phishing attempts to compromised passwords and website security breaches. 

7. What are some security red flags to watch out for?

Some red flags to look out for include unsecured websites, typosquatting, suspicious links or attachments, attempts to access your personal information, and almost anything that just seems too good to be true.

 

8. Can iQ Credit Union help me if I suspect fraud?

iQ offers identity theft recovery services at no additional cost to all primary account holders. If you are a victim of or suspect identity theft for any reason, simply let us know and we’ll put you in touch with a professional recovery advocate.