Starting Aug. 1, 2023, nonsufficient fees will operate differently; if your account lacks sufficient funds to cover a transaction and you have not opted out of Courtesy and Card OD with no available source of overdraft protection, we will not pay the item and we won’t charge you a nonsufficient funds (NSF) fee. Previously, if transactions exceeding your balance were not paid, you would incur an NSF fee.
You also won’t be charged a returned item fee if someone else writes you a check and it is returned unpaid.
As a member-focused credit union, we continually review our policies to ensure they are fair and beneficial. The changes reflect our commitment to transparency and helping our members avoid unexpected costs. Technology is changing, which reduces some of our manual processes. Now we’re passing these savings on to our members.
Just log into your account online or on our mobile app and navigate to your account statement. This will show any fees you've been charged. The fee schedule is available online and mailed with disclosures. If you need help to understand these fees, just give us a call!
NSF stands for "nonsufficient funds." This is a fee some financial institutions charge when a transaction you make exceeds the available balance and they do not pay the transaction. Notices are also sent when fees are charged. iQ Credit Union does not charge this fee.
This fee comes into play when you use our overdraft services. An overdraft fee is a charge a financial institution imposes when a customer's account has insufficient funds to cover a transaction, but the transaction is still paid.
Good question! Both these fees relate to not having enough funds in your account. The NSF fee happens when a transaction cannot be paid due to a lack of funds, and the overdraft fee occurs when we pay a transaction for you that exceeds your available balance.
The major difference between the two is what happens to the transaction. With an overdraft, your transaction is paid even though your account balance is too low, while with an NSF, the transaction is not paid.If you are unsure of your current overdraft selections, you will need to contact iQ Credit Union to determine what coverage is best for you.
The best way is to keep a close eye on your account balance. Make sure there's enough in your account to cover your transactions. Budgeting well and regularly checking your balance can help avoid surprises. Setting up regular balance alerts in the Digital Branch to keep an eye on your balance is a great way to avoid overdraft fees as well. You can also set up a transfer from a savings account, credit card, or loan to cover your accounts.
Our Member Perks are our way of saying thank you for being part of iQ Credit Union. As part of this program, enrolled members can take advantage of one courtesy overdraft fee reversal per year, adding an extra layer of financial protection.
We totally get it—finance can be a complicated business! You can always reach out to our helpful member service representatives. They'll be happy to answer any additional questions you might have.
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